Terms & Condition
www.rivierapattaya.com guarantees that you will have the
quality of services from our resorts as stated in this service.
Online Hotels Reservation is a service that provides an
available accommodation with availability to reserve it
online. This service is legal including reservation and
net rates from our resort.
For Online Hotels Reservation, American Breakfast (ABF)
or Continental Breakfast (CBF) and transfers are not included
All rates are per room per night, based on 1 or 2 people
occupying the room. All rates quoted in Thai Baht and are
inclusive of VAT 7% (Tax.)
All rooms and accommodation are subject to availability.
All rates are subject to change without prior notice.
After You fill out the online reservation form you will
get soon as possible a E-Mail if Your requested is available.
After a available confirmation we require a payment deposit
or a full payment for bookings.
All rates are quoted in Thai Baht (for current rates of
exchange please visit Bank
of Thailand ) All rates are NETT (includes tax &
service charge). All transaction will be paid in Thai Baht
and the exchange rate is based on the day of transaction.
To avoid misunderstanding of the rates. Please read carefully
the conditions of the rates before making reservation.
No reservation will be processed if we don't receive full
credit card details, or recive a valid bank transfer to
our Account. Your reservation will be confirmed as soon
as possible. If the room at your selected is not available
at the time, our staff will notify you. An alternative date
will be suggested to you or alternatively your request will
be put on waiting list.
length of stay is based on 1 (one) night.
notice of reservation will be handled according to room
availability of the resort. However, we shall normally require
14 (fourteen) days in advance.
Please Note that we do not hold any reservation for You
until we have a full or deposit payment.
After You send the reservation form we will inform You -
soon as possible - if Your requested date is available.
can be made by credit card, bank transfer or money order.
If you wish to pay by bank cheque or money order, please
make it in
Thai Baht payable to :
Mrs. Mallika Pamornmontri, Bank of Ayudha account no. 189-1-33199-7
Riviera Resort Pattaya
157/1 Soi Naklua 16/1, Pattaya Naklua Road, Pattaya, Thailand
Tel : 038-225-230-2, 01-838-4664
e-mail : firstname.lastname@example.org
Payment can be made by major credit cards that are accepted
by our payment services provider. Payments are therefore
subject to the approval of such financial institution /
payment services provider and we shall not be liable in
any way if such financial institution / payment services
provider refuses to accept or honor the credit card for
any reason. Furthermore, we makes no responsibility to any
surcharges made by your credit card issuer and / or their
partner banks. Please check with your credit card issuer
if you have any questions regarding this.
Your credit card should be charged at least 10 Days prior
arrival at Low Season or 17 Days at a Peak/High Season.
We are not able to process your reservation payment if there
is no reservation procedure, though your reservation is
After the payment is received in full, a Voucher will be
sent to you via e-mail (or by fax on request). This Voucher
has to be presented in the resort during check-in procedure
- please do not lose it.
Upon your check-in date, you shall present yourself personally,
your voucher, your generated invoice, credit card and other
necessary identification documents for the purposes of confirming
your identity and reservation to the relevant personnel
at the resort. We will require you to sign the generated
invoice. We WILL NOT accept you to check-in if the name
on identification document and credit card DO NOT match
with the name on your generated invoice.
CHANGE OF BOOKING
A one night cancellation fee will be charged for any change
of booking after a confirmation has been issued. Changes
of bookings should be made within 14 days before arrival
in Low Season or 30 days before arrival in High/Peak Season.
Acceptance of any change is subject to availability of the
Cancelation charges fees depending on circumtances and certain
no show or later notification.